Privacy Policy

The following Privacy Policy statement explains what information we collect from you, how we use that information and what choices you have with respect to that information.

What Information Do We Gather About Our Online Visitors, And How Do We Use That Information?

We gather information through two means – navigational information gathered when you visit this Web site and information that you provide to us. Generally, the information we collect online helps us respond to your requests, deliver requested services to or for you, and personalize and continually improve your experience at PollysPies.com.

Navigational Information

When visiting this Web site, Polly’s gathers navigational information about where visitors go on this Web site. This information allows us to see which areas of this Web site are most visited and thus, improve the quality of our visitors’ experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides additional information regarding the use of this Web site, such as how many times a page on this Web site is visited. Polly’s uses this information on an aggregate basis to evaluate the effectiveness of this Web site, to analyze trends and to administer this Web site.

Information You Provide to Us and How We Use It

If you complete a “User Comments” form on this Web site, we may collect your name, e-mail address, phone number, mailing address and any information that you provide in the text of your message. Information provided in the “User Comments” feature is only used to respond to your inquiries.

If you purchase a gift certificate or gift card on this Web site, we will ask you to provide your name, credit card information, telephone number, e-mail address, any message that you would like to include with your gift certificate or gift card, as well as the recipient’s name and the address to which you would like the gift certificate or gift card to be shipped. This information is only used to process your gift card purchase.

Depending upon which location guide feature you use on this Web site, we may ask you to provide your address and/or your destination address. This information is used to provide you with the location information you request. Polly’s reserves the right to use this information on an aggregate basis to analyze trends and help us determine what store information is most frequently accessed by our visitors.

If you elect to complete an employment application through this Web site, you will be asked to provide your name, mailing address, telephone number, e-mail address and information with respect to your work experience, background and position sought. In addition, you may submit your resume to us online. Any information that you provide to us at the employment portions of this Web site (i.e., if you complete an online application or submit your resume online) is only used to enable Polly’s to consider your interest in employment with Polly’s and, if hired, for employment and business-related purposes.

If you indicate while visiting this Web site that you would like to receive Polly’s news and information, Polly’s will use the e-mail address information that you provide to send Polly’s marketing materials to you. If you previously signed up to receive Polly’s marketing materials via e-mail but would now like to be removed from the Polly’s e-mail marketing list, you can either use the “unsubscribe” feature on our e-mails or send your request to unsubscribe@PollysPies.com,. Please be aware, even if you do not “opt-in” to, or subsequently ask to be removed from, the Polly’s e-mail marketing list, you may still receive e-mail confirmations for any gift card purchases made on this Web site.

Polly’s does not sell, rent or trade the information that you provide to us at this Web site in exchange for money. We may, however, use third parties to help us provide services to you, such as fulfilling online gift certificate or gift card orders, processing payments, monitoring activity on this Web site, conducting surveys, providing online driving directions, and administering e-mails or contests that may occasionally be offered at this Web site. If personally identifiable information (i.e., name, address, e-mail address, telephone number) is provided by us or by you directly to any of these third parties, we will require that such information be maintained by them in confidence.

As Polly’s continues to grow, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any preexisting Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Polly’s, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect this Web site, the users of this Web site, or the public.

Use of Cookies

PollysPies.com occasionally uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and allow a Web site to be more responsive to your needs, while delivering a better and more personalized experience to you. Please also be aware that some of the third party service providers that we use on this Web site to help us provide services to you (for example, the store locator feature) may use cookies.

Changes in Policy

As we continue to offer you new and different types of content and services, PollysPies.com may modify our information collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected on a going-forward basis, and we will update this Privacy Policy statement. If you are concerned about how your personal information is used, please visit this Web site for this and other important announcements from PollysPies.com.

Security

We accept user comments, online applications, resumes and gift certificate or gift card orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. For example, 3.0 versions or higher of Netscape Navigator and versions of 3.02 or higher of Internet Explorer. This means you’ll be unable to inadvertently submit an online application or resume or place an order through an unsecured connection. Please be aware, however, that any information sent to us by any means other than one of the built-in forms on this Web site (such as an e-mail message generated manually by you) will not necessarily be sent through an encrypted or secured connection.

As an additional security measure, it is our policy to never send credit card information via e-mail. In addition, Polly’s limits the number of employees that have access to the databases that contain personal information, and all Polly’s employees are advised of the importance of confidentiality.

Interaction with Children

The Children’s Online Privacy Protection Act (COPPA) governs information gathering online from or about children under the age of 13. Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under the age of 13.

We collect no information about you or your child, other than that detailed in the previous section, when you visit our web site unless you choose to provide information to us. When a Polly’s Web site needs to collect information about a child under 13 years old, COPPA required information and instructions will be provided by the specific Web page that collects information about the child. The Web page will specify exactly what the information will be used for, who will see it, and how long it will be kept.

There are several exceptions that permit collection of a child’s email address without receiving parental consent in advance:

• To provide the parents with notice and to seek consent for communications with the child. Note: this may require collection of the parent’s email address as well.
• To respond to a one time request from a child.
• To respond more than once to a child’s request; i.e., subscription to a newsletter. However, parental consent is required prior to the second communication.
• To protect the safety of a child who is participating on the site; i.e., in a chat room.
• To protect the site or to respond to law enforcement; i.e., in the case of a Web site compromise.
• Personal information about children under 13 years of age may be needed to respond to his/her communication to us, such as to receive a poster or to acquire information for a school project.
• Personal information about your child will be destroyed immediately upon completion of its intended purpose.
• On rare occasions, it may be determined that a communication from a child under 13 years old should be maintained for historical purposes. Should such an occasion occur, Polly’s will obtain the necessary consent from the child’s parent.
• Finally, a child under 13 years old may inadvertently provide personal information to one of our services. If this should happen, the information about the child will be deleted immediately upon discovery.

Your California Privacy Rights

This section supplements our privacy policy with additional information for California residents only. The California Consumer Privacy Act (“CCPA”) provides specific protections and rules with respect to California’s own definition of “Personal Information,” which includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. As noted above, we collect information that you provide directly when you register for or use the Services, user credentials that you supply directly when you register for or update your login information to use the Services, demographic data, payment data, device data, usage data, location data, information about your interests and preferences, third party integrations, and other third party data. The information below provides additional detail on the categories of Personal Information we collect and the purposes for which we use Personal Information.

Personal Identifiers (e.g., name, email address, and date of birth)

• Marketing (including advertising, customer acquisition and lead generation, performance media, audience segmentation, event organization, web traffic analytics, brand promotion and analytics, surveys and consumer research, campaigns, management of influencer and other partner relationships, social media content distribution and analytics, mobile application communications, contest administration, and customer engagement and analytics)
• Operational purposes (including order processing, payment, gift card, voucher and coupon processing, receipt processing, anti-fraud, sales data reporting, third-party delivery coordination, and mobile application and kiosk services and analytics))
• Employment and recruiting (including conducting background checks and employment eligibility verification, for interview purposes, payroll administration and employee timekeeping, benefit administration, creation of tax forms, office administration, business expense processing, industry benchmarking, and internal communications)
• Investor relations (including communicating with potential investors, processing stock purchases and transfers, distributing proxy statements and collecting shareholder votes, giving investor presentations, and contacting shareholders)
• Development and real estate for the purpose of expanding the Services
• Business relationship management
• Customer service
• Charitable giving
• Legal compliance

Other personal information (e.g., drivers license, credit card number, health insurance information)

• Marketing (including surveys and consumer research, and management of influencer and other partner relationships)
• Operational purposes (including order processing, payment, gift card, voucher and coupon processing, receipt processing, anti-fraud, sales data reporting, and mobile application and kiosk services and analytics)
• Employment and recruiting (including payroll administration and benefit administration)
• Development and real estate investment for the purpose of expanding the Service
• Legal compliance

Demographic information (e.g., gender, familial status, and citizenship status)

• Marketing (including surveys and consumer research, and social media content distribution and analytics)
• Operational purposes (including mobile application services)
• Employment and recruiting (including conducting background checks and employment eligibility verification, payroll administration, and benefit administration)
• Investor relations (including giving investor presentations)
• Charitable giving
• Legal compliance

Commercial information (e.g., purchasing activity)

• Marketing (including surveys and consumer research, and mobile application management and communications)
• Operational purposes (including order processing and oversight, payment, gift card, voucher and coupon processing, receipt processing, anti-fraud, sales data reporting and analysis, third-party delivery coordination, mobile application and kiosk services and analytics, inventory management, and financial auditing)
• Investor relations (including processing stock purchases and transfers)
• Development and real estate purposes
• Customer service

Biometric information (e.g., eye color)

• Employment and recruiting

Internet or other electronic activity information (e.g., clickstream data and information regarding interaction with a web site)

• Marketing (including customer acquisition and lead generation, audience segmentation, web traffic and search engine analytics, brand promotion and analytics, surveys and consumer research, campaigns, management of influencer relationships, social media content analytics, mobile application management and communications, contest administration, providing mobile store locator services, and customer engagement and analytics)
• Operational purposes (including anti-fraud, and mobile application and kiosk services and analytics)
• Employment and recruiting
• Investor relations (including communicating with potential investors)
• Customer service
• Charitable giving
• Legal compliance

Geolocation data (e.g., mobile device location)

• Marketing (including social media content distribution and providing store locator services)
• Operational purposes (including anti-fraud)

Audio, electronic, or visual information (e.g., photographs)

• Marketing (including advertising)
• Customer and employee safety
• Legal compliance
• Customer service and quality assurance
• Detecting security incidents

Professional or employment-related information (e.g., employment history, educational information)

• Marketing (including lead generation and management of influencer and other partner relationships)
• Operational purposes (including third-party delivery coordination, order processing and oversight)
• Employment and recruiting (including for interview purposes, selecting candidates, payroll administration and employee timekeeping, benefit administration, creation of tax forms, office administration, business expense processing, industry benchmarking, and internal communications)
• Investor relations (including giving investor presentations)
• Business relationship management
• Legal compliance

Customer order information (e.g., order number)

• Operational purposes (including order processing, inventory management, and menu management)
• Customer service

Inferences drawn from personal information (e.g., preferences)

• Marketing (including audience segmentation, campaigns, management of influencer and other partner relationships, social media content distribution and analytics, and customer engagement and analytics)
• Employment and recruiting

Employee tax-related information (e.g., garnishments and tax remittance)

• Employment and recruiting (including payroll administration)
• Legal compliance

Other shareholder information (e.g., voting records)

• Investor relations (including contacting shareholders)

Sources of Personal Information and Purposes for Using Personal Information

In the last 12 months, Company collected the categories of Personal Information listed above from the following sources: (1) Customers; (2) Website Users and used those categories of Personal Information for the following purposes:

Categories of Personal Information Collected in the Last 12 Months	Sources of that Personal Information	Business Purposes and Commercial Purposes for Collecting that Personal Information
Identifiers Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, telephone number, signature, age, company	Directly from Customers;(2) Website Users	to provide customer service, to fulfill and process orders to provide products, information and services requested by customers display personalized advertisement when on our site or a third-party website to facilitate communication, including communicate with you about special offers, promotions, marketing, to participate in surveys, contests, and other information that may be of interest to you to communicate with you about information and notices to your use of our site to detect and prevent security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and assist in prosecuting those responsible for that activity. undertake activities to maintain the quality of our products and services to improve our products and services to invite you to participate in surveys and provide feedback to us to understand your needs and interests better to improve content, functionality, and usability of our sites improve our marketing and promotional efforts
Commercial information Products and services purchased or considered, date and location of purchase, purchase price, purchase history, and purchase tendencies	Directly from Customers;(2) Website Users	to provide customer service, to fulfill and process orders to provide products, information and services requested by customers undertake activities to maintain the quality of our products and services to improve our products and services to understand your needs and interests better improve our marketing and promotional efforts
Internet or other electronic network activity information Browsing history, search history, web site interaction information, application interaction data, advertisement interaction data, internet service provider, name and version of operating system, name and version of browser, date and time of visit, pages visited, and geolocation	From: (1) Automated technologies deployed from website;(2) Website Users	display personalized advertisement when on our sites or a third-party website to detect and prevent security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and assist in prosecuting those responsible for that activity to understand your needs and interests better to improve content, functionality, and usability of our sites improve our marketing and promotional efforts
Sensory information Photos, and video surveillance	From: (1) Surveillance cameras at store locations;(2) Social Media	Undertaking internal research for technological development and demonstration. Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting impressions to unique visitors, verifying positioning and quality of impressions, and auditing compliance with the law. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. Pictures and or comments that are either taken by us, our vendors or retrieved on social media to use for public relations and or goodwill
Professional & Emplyoment Information Photos, and video surveillance	Directly from: (1) Customers; (2) Website Users	Employment and recruiting including for interview purposes, selecting candidates, payroll administration and employee timekeeping, benefit administration, creation of tax forms, office administration, business expense processing, industry benchmarking, and internal communications to detect and prevent security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and assist in prosecuting those responsible for that activity improve our marketing and promotional efforts
Financial Information Credit, debit and gift card numbers, and related payment information	Directly from: (1) Customers; (2) Website Users	to fulfill and process orders to verify information to provide products, information and services requested by customers Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, and providing analytic services. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
Profile Information Customer feedback on surveys, attitudes collected from open-ended comments left by users on Company website, purchasing patterns, store location preferences (including how often you visit and when you visit), and other consumer preferences	Directly from: (1) Customers; (2) Website Users	to provide products, information and services requested by customers undertake activities to maintain the quality of our products and services to improve our products and services to invite you to participate in surveys and provide feedback to us to understand your needs and interests better to improve content, functionality, and usability of our sites improve our marketing and promotional efforts

Disclosure Of Personal Information To Third Parties

In the last 12 months, Company disclosed the following categories of Personal Information about California Consumers to the following categories of third parties for a business or commercial purpose:

Category of Personal Information	Categories of Third Parties to Whom We Disclose Categories of Personal Information for a Business Purpose in the Last 12 Months
Identifiers Real name, alias, postal address, email address, telephone number, age	website support service providers marketing and advertising service providers online ordering and delivery service providers reservation service provider payment processing service provider Government agencies, law enforcement, and other parties as required by law, including in litigation
Commercial Information Products and services purchased or considered, date and location of purchase, purchase price, purchase history, and purchase tendencies	website support service providers marketing and advertising service providers online ordering and delivery service providers reservation service provider payment processing service provider Government agencies, law enforcement, and other parties as required by law, including in litigation
Internet or Other Electronic Network Activity Information Browsing history, search history, web site interaction information, application interaction data, advertisement interaction data, internet service provider, name and version of operating system, name and version of browser, date and time of visit, and pages visited	website support service providers marketing and advertising service providers Government agencies, law enforcement, and other parties as required by law, including in litigation
Sensory information Photos, and video surveillance	Government agencies, law enforcement, and other parties as required by law, including in litigation
Professional or Employment information Professional information, employment-related information	Government agencies, law enforcement, and other parties as required by law, including in litigation
Financial Information Credit, debit and gift card numbers, and related payment information	marketing and advertising service providers online ordering and delivery service providers payment processing service providers Government agencies, law enforcement, and other parties as required by law, including in litigation
Preference Information Purchasing patterns, store location preferences (including how often you visit and when you visit), and other consumer preferences	website support service providers marketing and advertising service providers online ordering and delivery service providers reservation service provider Government agencies, law enforcement, and other parties as required by law, including in litigation

California law requires that we describe the personal information we collect about California consumers, including by identifying specific categories of information.

Miscellaneous categories of consumer information (e.g., household income, dietary habits, allergies)

• Marketing (including surveys and consumer research and mobile application communications)
• Operational purposes (including order processing and mobile application and kiosk services and analytics)

In accordance with the CCPA, California residents have the right to request that we disclose the following information about our collection and use of “Personal Information,” over the twelve months prior to your requests:

• The categories of Personal Information we collect about you.
• The categories of sources for the Personal Information we collect about you.
• Our business or commercial purpose for collecting or selling that Personal Information.
• The specific pieces of Personal Information collected about you.
• If we disclosed your Personal Information for a business purpose, a list of the categories of Personal Information we have disclosed in the prior twelve months.
• If we sold your Personal Information for a business purpose, a list of the categories of Personal Information we have sold in the prior twelve months.
• You also have the right to request that we delete any of your Personal Information. In some circumstances we may not be able to honor your request for deletion – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations.

To ask for a record of the information we hold about you, or to ask us to delete your information, please visit https://pollyspies/privacy-request/ or call us at (844) 766-8973. You must provide enough information that we can verify who you are and that you are a California resident. We will only use personal information provided in a request to verify the requester’s identity and authority to make the request.

You also have the right to direct us not to sell your personal information at any time. While we do not sell (as “sell” is traditionally defined) your personal information to data brokers in exchange for money. We disclose limited identifiers in order to provide you with relevant and personalized advertisements through our advertising partners. To opt out of the sale of your personal information, you may submit a request to us by visiting https://www.pollyspies.com/your-privacy-choices/. Alternatively, you can click here:

YOUR PRIVACY CHOICES

We will not deny services, charge different prices, offer a different quality of service or otherwise discriminate against your for exercising your rights under the CCPA. However, we may charge a different price or rate, or offer a different level or quality of goods or services, to the extent that doing so is reasonably related to the value of the applicable data. We may provide discounts or promotions to those customers who opt-in to marketing communications. You can unsubscribe at any time.

Questions-Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us.

Last Updated: October 05, 2020